Contact Us

We would love to hear from you. Whether you have a question about a machine, need help with an order, or simply want to chat about vintage sewing — our team is always here for you.

Send Us a Message

Fill out the contact form below, or email us directly and we will respond within 2 hours during business hours.

📧 Email: contact.sewfeather@gmail.com
🌐 Website: www.sewfeather.com

Customer Support Hours

🕗 Monday – Friday: 8:00am – 8:00pm EST
🕙 Saturday – Sunday: 10:00am – 4:00pm EST

Average response time: under 2 hours on weekdays.

Frequently Asked Questions

Before reaching out, you may find your answer on our FAQ page. We have covered the most common questions about orders, shipping, returns, and our machines.

Order Enquiries

For questions about an existing order, please include your order number in your message so we can assist you as quickly as possible.

Track Your Order

Want to know where your machine is? Visit our Track Order page for real-time delivery updates.